Privacy Policy
Last updated: 28 March 2026
1. Introduction
This Privacy Policy explains how Mods Software ("we", "us", "our"), a company registered in England and Wales (Company Number 3257262), collects, uses, and protects your personal data when you use gitmd2pdf ("the Service").
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
Mods Software is the data controller for personal data collected through the Service. For data protection enquiries, contact us at support@mods-software.com.
3. Personal Data We Collect
| Data Category | Examples | Purpose |
|---|---|---|
| Account Data | Email address, name, password hash | Account creation and authentication |
| Billing Data | Stripe customer ID, subscription status | Payment processing and subscription management |
| Usage Data | Conversion history, API usage logs | Service delivery and fair use monitoring |
| Technical Data | IP address, browser type, device info | Security, troubleshooting, analytics |
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract Performance: To provide the Service you have requested.
- Legitimate Interests: To protect the Service, prevent fraud, and improve our offerings.
- Legal Obligation: To comply with applicable laws and regulations.
- Consent: Where you have given explicit consent (e.g., marketing communications).
5. How We Use Your Data
- To create and manage your account.
- To process conversions and deliver PDF documents.
- To process payments and manage subscriptions.
- To provide customer support.
- To send service-related communications.
- To detect and prevent fraud or abuse.
- To improve the Service through analytics.
6. Data Sharing and Third Parties
We may share your data with:
- Stripe: Payment processing. We do not store card details.
- Auth0: Authentication services for social login.
- Cloudflare: Security and CAPTCHA verification.
- Email providers: Transactional email delivery.
- Google Analytics: Anonymous usage analytics.
We do not sell your personal data to third parties.
7. Data Retention
- Account data: Retained while your account is active and for 30 days after deletion.
- Conversion files: Temporarily stored for delivery, then deleted within 24 hours.
- Usage logs: Retained for up to 12 months for operational and audit purposes.
- Billing records: Retained for 7 years as required by UK tax law.
8. International Transfers
Some of our service providers operate outside the UK. Where data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office.
9. Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of your personal data.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data ("right to be forgotten").
- Restriction: Request limitation of processing.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests.
- Withdraw Consent: Where processing is based on consent.
To exercise these rights, contact support@mods-software.com. We will respond within one month.
10. Cookies
We use essential cookies for authentication and session management. We also use analytics cookies (Google Analytics) to understand how the Service is used. You can control cookies through your browser settings.
11. Security
We implement appropriate technical and organisational measures to protect your data, including:
- Encryption in transit (HTTPS/TLS)
- Secure password hashing
- Access controls and authentication
- Regular security reviews
12. Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect data from children under 16.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service.
14. Complaints
If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
15. Contact
For privacy enquiries, contact us at support@mods-software.com.